w777 Privacy Policy

Introduction

w777 ("we", "us", or "our") operates the online gaming platform accessible at https://w777.xyz, providing cricket betting, live casino games, slots, crash games, and related services to players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. This Privacy Policy explains the types of information we collect from you, how we use it, how we protect it, and what rights you have over your personal data.

By registering an account, depositing funds, or otherwise using our platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the w777 platform immediately.

Information We Collect

When you create an account or update your profile on w777, we collect the following personal identification information:

• Full name and date of birth (for age verification — 21+ requirement applies)
• Mobile phone number (primary contact for account and payment notifications)
• Email address (for account communication and optional promotional offers)
• National ID card number or passport details for KYC verification
• Residential address (city, district, and country — Bangladesh)

To process deposits and withdrawals through Bangladesh's popular mobile payment services, we collect:

• bKash, Nagad, Rocket, or Upay wallet numbers used for transactions
• Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank account references
• Transaction IDs and timestamps for all deposit and withdrawal activities
• Wagering history and balance records for account integrity and responsible gaming monitoring

We automatically collect certain technical information when you access the w777 platform:

• IP address and approximate geolocation (country and city level only)
• Device type, operating system, browser version, and screen resolution
• Session timestamps, pages visited, features used, and in-game events for platform improvement

How We Use Your Information

Every piece of data we collect serves a defined and lawful purpose. The table below maps each category of data to its specific use case on the w777 platform:

Cookies and Tracking Technologies

w777 uses cookies and similar tracking technologies to deliver a seamless, personalised gaming experience. By continuing to use the platform after being notified of our cookie practices, you consent to our use of cookies as described below.

Essential Cookies

These cookies are strictly necessary to provide core platform functionality, including maintaining your login session, remembering your language preference, and ensuring secure financial transactions. You cannot opt out of essential cookies while using w777.

Analytics Cookies

We use analytics cookies to understand how players interact with our platform — which game categories are most popular, how users navigate between cricket betting and slot sections, and where technical errors occur. This data is aggregated and never linked to an individual user's identity. You may disable analytics cookies in your browser settings at any time.

Preference Cookies

Preference cookies remember your personalisation choices such as selected language (English or Bangla), notification preferences, and display settings. These help us provide a more consistent experience each time you return to w777.

Sharing Your Information

w777 does not sell, trade, or rent your personal information to any third party for their commercial benefit. We share your data only in the following limited and necessary circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay, and banking partners) to complete your financial transactions securely — only the minimum data required to process the specific transaction is shared
• Game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) in their capacity as game platform operators — only anonymised session tokens, not your personal identity
• Regulatory or law enforcement authorities, only when required by applicable law or in response to a valid legal order or court directive
• Fraud prevention and security partners who assist w777 in detecting suspicious account activity, money laundering patterns, or multiple account abuse

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once an account is closed and all legal retention obligations are met, your personal data is securely deleted or irreversibly anonymised.

Financial transaction records and KYC documentation are retained for a minimum of five (5) years following account closure, in accordance with standard financial record-keeping practices applicable to Bangladesh-based operations. Gaming activity logs may be retained for up to three (3) years for responsible gaming auditing purposes.

Data Security

w777 implements multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and w777 servers
• Encrypted at-rest storage for sensitive personal and financial records using AES-256 standard
• Two-factor authentication (2FA) options available for all player accounts to prevent unauthorised login
• Regular internal security audits and penetration testing by independent security professionals

Despite these measures, no system connected to the internet can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and take all necessary remedial steps without undue delay.

Your Rights Over Your Personal Data

As a w777 user, you hold meaningful rights over the personal information we hold about you. To exercise any of the rights listed below, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days of receiving your request.

Right to Access

You have the right to request a complete copy of all personal data that w777 holds about you, including account data, transaction history, and communication records. We will provide this in a clear, readable format at no charge.

Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it promptly. This includes updating your contact number, residential address, or any identity document details on file.

Right to Erasure

You may request that w777 delete your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where the data has been unlawfully processed. This right is subject to our legal retention obligations (for example, financial records required under applicable law cannot be deleted on request).

Right to Object to Marketing

You have the right to object to receiving direct marketing communications from w777 at any time. You can unsubscribe from promotional SMS or email messages by following the opt-out instructions included in any marketing message, or by contacting our support team directly.

Right to Data Portability

Where technically feasible, you may request your personal data in a structured, machine-readable format so that you can transfer it to another service provider. We will provide account and transaction data in CSV or JSON format upon verified request.

Payment Data and Financial Security

w777 processes all financial transactions through Bangladesh's most trusted mobile financial services: bKash, Nagad, Rocket, and Upay, as well as through major Bangladeshi commercial banks. We do not store your full mobile wallet credentials or full bank account numbers on our servers. Transaction processing is handled directly by the respective payment service, and only the confirmation reference and amount are stored on w777's systems for record-keeping purposes.

All deposit and withdrawal requests are matched against your verified account identity as part of our anti-money-laundering (AML) procedures. Any discrepancy between the registered account holder and the payment method owner will trigger a KYC review before the transaction is processed.

Third-Party Links and Services

The w777 platform may reference third-party game providers and payment service names for informational purposes. These third-party services operate under their own independent privacy policies. w777 is not responsible for the privacy practices of game studios such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, or Ezugi. We encourage you to review the privacy policies of any third-party service you interact with directly outside of the w777 platform interface.

Children's Privacy

w777 is strictly an adult gaming platform. We do not knowingly collect personal information from any person under the age of 21. Our registration process includes mandatory age verification steps, and we reserve the right to request government-issued identity documents to confirm a user's age at any time.

Changes to This Privacy Policy

w777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify active users via the email address or mobile number registered to their account, and we will update the "Last updated" date at the top of this page.

Your continued use of the w777 platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a revised policy, you must close your account and cease use of the platform.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how w777 handles your personal data, our dedicated privacy support team is available 24 hours a day, 7 days a week, in both Bangla and English.

Write to us at (plain text — not a clickable link):

Our support team typically responds within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours, and within 24 hours at all other times.